Alarm Permits and Monitoring
DUE TO THE SEVERE WEATHER, PERMITS IS TEMPORARILY LOCATED IN CITY HALL, 300 COUNTRY CLUB RD.
Per City of Wylie Ordinance 2000-01, those owning residential or business alarms are required to obtain a permit from the City of Wylie. Permits must be on file, regardless of the monitoring agency. Permits are currently $4.16 monthly for burglary or fire and $8.33 monthly for burglary and fire. Fees are collected on the City of Wylie utility bill monthly.
How do I get a permit?
You may complete and print the permit and mail or fax to: Alarm Coordinator, 300-100 Country Club, Third Floor, Wylie, TX 75098.
Have you heard about Direct Alarm Monitoring?
It is a program the City of Wylie offers citizens with alarm systems which provides faster 9-1-1 service and saves our citizens money. For more information about it, click the Direct Alarm Monitoring page.
How do I cancel an alarm permit?
All homeowners should be aware of this very important part of the process. If you have an alarm system and choose to discontinue use of the system (whether monitored by the City of Wylie or the private sector), you must complete an alarm disabled form in order for billing to be removed from your water bill.
Complete the alarm disabled form. and submit to the alarm coordinator by email, fax 972-442-8113 or mail to: Alarm Coordinator, Wylie Fire-Rescue, 300-100 Country Club, Third Floor, Wylie, TX 75098.
What can I do to prevent falsealarms?
There are many things you can do to prevent false alarms so check out our tips and tricks page.
Monday Friday, 5:00 am 10:00 pm
Saturday, 8:00 am 8:00 pm
Sunday, Noon 8:00 pm
Monday, Tuesday Thursday, 10 am 8 pm
Wednesday, 10 am 6 pm
Friday and Saturday, 10 am 5 pm
Public Safety Complex
2000 N. Hwy. 78
Monday Friday, 8 am 5 pm
Station #1, 1400 S. Ballard Ave. 972-429-0771
Station # 2, 555 Country Club Rd. 972-429-0772
Station #3, 210 W.A. Allen Blvd. 972-442-0773
Public Works (Streets, Water and Wastewater)
949 Hensley Ln. Building 300
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday Friday, 7 am 4 pm
Athletic Field Condition Hotline
Community Waste Disposal (Bulk Pickup/Trash)