Australia Finance

Jun 24 2017

Reviews by 533 Users – Our Experts #justhost #vs #godaddy


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533 GoDaddy.com Reviews:

Support Features Uptime Value

Godaddy is great hosting company
Reason:
1. Payment Mode. Godaddy has many modes of payments.
2. support. Godaddy offers awesome support if you mess up with your website they will resolve your issue in No time.
3. Uptime. When it comes to Uptime I rank GoDaddy 6/10 because In most cases server will be down for a Min(Not every time)
4. Price. You can buy a domain and many other products at a cheap price and you can apply many coupons.
5.Server response. Server response is bit slow when it is compared to other hosting services like Hostgator
Overall Godaddy best hosting services

Support Features Uptime Value

Pr0s:
-It offers the cheapest service in the market of hosting. It can get you started with little money. I recommend their services to small companies and Entrepreneurs.
-Preferred choice for countries with no dollar currency (which is my personal case Venezuela).

If you are the kind of person to find it a bit hard to get your hands in a few dollars, then godaddy can definitely help you out. Its marketing campaigns offer enough coupons to get your first domain for free + the cheapest hosting for a whole year. The cheapest sale I have personally got is 12,18$ one year hosting with controlpanel + a free .com domain

-There are many users of godaddy so it is easy to find help by googling

-Since its such a big company, then your little business is not going to be at the top list of godaddy’s concerns, however they do offer a quality support by phone
-According to many blogs it is not the fastest one around. But for your startup company it should suffice

Support Features Uptime Value

Some background: I’m not a webmaster who is in charge of 20 websites nor am I making a living through setting up web hosting, installing WP, designing websites, etc. I am someone that started looking for a web hosting company to build a site for myself to host my photography portfolio.

1. Value – amazing. As everyone probably knows already, GoDaddy has the cheapest for everything most of the time. I signed up my Economy web hosting through an affiliate link and it only costed me $1/mo. for the first year! You will not find anything for this price for the features.

2. Uptime – 99.9%, which is today’s industry standard. I’ve heard some bad things about GoDaddy’s uptime when I was researching and before I signed up. But from my own personal experience, I have not had any downtimes at all. None (I use Pingdom to track my site’s uptime). Downtime differs from server to server. But I’ve not experienced any downtime. Maybe I’m just lucky.

3. Features – eh… GoDaddy uses “cPanel” – in other words, their own customized version of cPanel. If this is your first time signing up for hosting, I do not think you’ll care since you will get used to it pretty quickly. I did try the standard cPanel but I find that I actually liked GoDaddy’s version much better. It looks much organized to me and easier to find things.

4. Support – this is the one thing that GoDaddy sucks at. They representatives do not seem to know much about web hosting. As a newbie, I learned most, if not all, about hosting, WP, SQL databases, etc. from Google or YouTube.

I have not tried out their other services like SSL certificates or reseller hosting.

User Reviews – Total: 533

Cons: Interface can be overwhelming for new users

GoDaddy Introduction

GoDaddy is a very large web services company with more than 14 million customers. CEO Blake Irving used to work for Yahoo! and Microsoft before taking the head role at GoDaddy in 2012. Irving has said that he wants to make GoDaddy more appealing to women; GoDaddy’s brand image has changed markedly since he took over.

GoDaddy is located out of Scottsdale, Arizona, and it has offices all over the world. While domains make up a huge part of its business, it has rejuvenated its hosting packages in the last few years. Its basic sitebuilder plans and aggressive upselling tactics have more or less disappeared, replaced by business grade cloud hosting and more.

Hosting Plans

GoDaddy offers shared hosting and WordPress hosting as two distinct services. Shared hosting is available on Windows and Linux, and the upper plans provide unmetered resources within the boundaries of its fair use policy.

WordPress hosting is a managed service. Plans include SSD storage, SFTP uploads, and a free domain. All plans except Basic incude the ability to create a staging site instantly, essentially allowing you to create a clone for testing and development. Free daily backups are also included.

A sitebuilder plan is still offered at GoDaddy, with much more generous allowances than the sitebuilder plans it had before. There are four plans, all offering responsive templates, and 24/7 tech support. The top plan includes full e-commerce support and SEO.

VPS hosting is available on Windows (with Plesk) and Linux (with cPanel). Plans included dedicated IPs, unmetered bandwidth, and a free SSL certificate for the first year only. Dedicated servers are also provided with Windows or Linux; these packages offer root access and RAID-1 storage.

Cloud plans are split into Cloud Servers and Cloud Applications. The Cloud Servers plans include 99.9% uptime, and are provisioned from GoDaddy’s US datacenters. Cloud Applications packages let you run one application on a cloud infrastructure, and pay by the hour. Applications include WordPress, Joomla. and Magento.

Hardware Infrastructure

Datacenters for GoDaddy customers are based in the US, Europe, and Asia. They cover more than 70,000 square feet of physical space. They use redundant UPS power and N+1 air conditioning, fire protection, and 24/7 on-site monitoring. Every customer can change their datacenter once for free through cPanel, except for cloud hosting customers. If you want to switch locations more than once, you’ll need to pay for the migration.

In terms of uptime, GoDaddy offers a 99.9% guarantee, even on its cloud hosting plans.

Support

GoDaddy has its own Statement of Support, which is essentially a technical support SLA. The Statement of Support tells customers clearly what is included in its free support offering, and what isn’t. For example, setting up a new product from GoDaddy would be included under the support plan, but help with using WordPress would not.

Tech support is provided via phone and email. Local numbers are also provided for dozens of regional offices all over the world, but not all of them operate 24/7. Many are only available during office hours on weekdays. Live chat isn’t provided, and there doesn’t appear to be a publicly accessible ticket system.

Money-Back Guarantee

GoDaddy’s refund policy is available on its website. To summarize, the length of your contract will determine the time you have to obtain a refund. If you pay annually, you have 30 days to claim your refund; the clock starts ticking when your first transaction is processed. If you pay monthly, the refund window is 48 hours.

The full refund policy has many terms and exceptions, but the important thing to remember is that prorated refunds are not provided. So unless you request a refund within that initial money-back guarantee period, you will lose the money you paid if you decide to leave before the end of your agreement.

Summary

Since the GoDaddy rebrand, it has modernized its image and improved its hosting packages. Its old sitebuilder, which we felt was poor value, has been replaced with Cloud Applications and a more modern sitebuilder tool. It also now offers a good quality managed WordPress plan, which competes head-on with hosts like WP Engine. If you need a business host, and you prefer to keep your domains and hosting together, GoDaddy offers a good range of packages at accessible prices.

Last updated: 2017-06-02


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